Privacy Policy
Last updated: August 17, 2026
IVRA Jewellery ("IVRA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, email address, phone number, and shipping/billing address
- Order and payment information (processed securely through our payment partners)
- Account information if you register on our website
- Browsing information such as pages visited, time spent, and device/browser type
- Communications you send us, including support requests and feedback
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping and delivery
- Communicate with you about your orders, account, or enquiries
- Improve our website, products, and customer experience
- Send you promotional offers and updates, where you have opted in
- Prevent fraud and maintain the security of our platform
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Shipping and logistics partners, to deliver your orders
- Payment gateway providers, to process transactions securely
- Service providers who support our website, marketing, and operations
- Law enforcement or regulatory authorities, where required by law
4. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser at any time.
5. Data Security
We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@ivrajewellery.com. We will respond to such requests in accordance with applicable law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@ivrajewellery.com or +91 78746 34502.